Frequently Asked QuestionsHow to create photobook? Why see poor photo quality warning on images in project? Poor photo quality warning indiates a low resolution image being used and possibly produce poor quality print out. Highly recommend using a higher quality image or reduce the size of the picture box. Any limit to the image resolution and size? There will be a warning prompt up when using low resoluiton image. When you choose to proceed, the print out is not at the highest quality. What should I do when get a warning for empty pages? When you get empty pages error in FlightCheck, you need to remove the blank pages as we are unable to remove them once an order is submitted. If received an incorrect item, what should I do? When you have received incorrect item for your order, please take sample pictures from the order received and send through email or whatsapp us so we can proceed with a replacement copy. When received a damaged item, what should I do? Take a sample pictures of the damaged item together with the packaging boxes within 7 days and send through email or whatsapp to us and we will arrange for a replacement right away.